Terms of service

You can book online or by phone. When you book online we'll ask for your name and mobile number, and we'll text you a confirmation. Your slot is reserved for you — please arrive a few minutes early so we can start on time.

If you're running late, give us a ring on 01234 238575. If you arrive significantly late we may need to shorten the service or rebook you, so the next customer isn't kept waiting.

Plans change — that's fine. You can cancel or reschedule free of charge via the link in your confirmation SMS, or by phone.

Please give us at least 2 hours' notice so we can offer the slot to someone else.

Repeated no-shows may mean we ask you to confirm in advance before we hold future bookings for you.

Prices for each service are shown on this site and in the shop. Payment is taken in the shop after your appointment. We may update prices from time to time — the price shown when you book is the price you pay.

We want every visit to be a good one. We reserve the right to refuse service to anyone who is abusive to our staff or other customers. If you have an allergy or a skin condition we should know about, please tell your barber before we start.

How we handle your name, mobile number and booking details is covered in our privacy policy— the short of it: we collect the minimum, we don't sell it, and you can ask for it to be deleted at any time.

If we update these terms, the latest version will always be on this page. Carrying on using the booking service after a change means you're happy with the updated terms.

Questions about these terms? Email mk.gentsrow@gmail.com, call 01234 238575 or drop in — we're at 40 The Broadway, Bedford, MK40 2TH.